WEBSITE RETURNS POLICY

If you don't like your purchase or it doesn't fit, simply return the item or items to us in their original condition* Within 14 days of receipt with an explanation of your return reason or email us in advance at info@rouletteclothing.co.uk. We will issue a full refund upon receipt and examination. If you require a different product you will need to place a new order online and return the original item for a refund. Delivery charges are non-refundable unless you have received a faulty or wrong item from us.

* Note: when trying on items of clothing, please ensure that you are not wearing perfume / aftershave or a deodorant which may leave a scent or marks on the item. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. The item must be returned in its original packaging with any enclosed documentation.

Please return items to:
Roulette Clothing
4 Bath Street
St Helier
Jersey
JE2 4ST

STORE RETURNS POLICY

If you don't like your purchase or it doesn't fit, simply return the item or items to our stores in their original condition* within 14 days of receipt. We will issue a credit note for use in any of the Roulette Clothing stores upon receipt and examination. Please note there is no cash refunds & we do not accept sale goods for return.

Roulette Menswear             Roulette Ladieswear              Roulette Footwear

20.5 Beresford Street           15 Beresford Street                  4 Bath Street
St Helier                                St Helier                                   St Helier
Jersey                                   Jersey                                      Jersey
JE2 4WN                              JE2 4WN                                  JE2 4ST

FAULTY OR WRONG ITEM

If the item you received is faulty or is not what you originally ordered, please e-mail Info@RouletteClothing.co.uk quoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise on how to proceed with the return.

Please allow 1 working days from receipt of a return for us to process a refund. Once a refund is processed you will receive an email confirming this (the email will be sent to the same email address as your order confirmation email was sent). After receiving the return confirmation email, please allow a further 3-10 working days for the refund to be credited to your account.

Please be aware that when returning goods back to us we are not responsible for any postage charges.

Additional Information

DC Fashions Ltd
Place of registration: Jersey
Company's address: Roulette Clothing, 4 Bath Street, St Helier, Jersey, JE2 4ST
Registration Number:  91204